SuiteCRM
Open-source CRM for sales, marketing and customer service teams
In our rankings
Scores on the open-source crm for small businesses criteria
Evaluated Nov 5, 2026- Sales pipeline ×3 3
3/5 means: Sales stages plus either a Kanban pipeline view or a win probability per stage.
Opportunities move through sales stages, and a probability is set from each stage for weighted pipeline calculations. The captured pages do not mention a Kanban view, editable stages or more than one pipeline.
2 quotes - Email integration ×3 3
3/5 means: A personal mailbox can be connected over IMAP/SMTP, but emails must be linked to customer records by hand.
Personal inbound and outbound accounts with OAuth as an option, plus marketing campaigns, but emails from a personal inbound account must be imported by hand to log them against a record.
4 quotes - Customization and API ×2 4
4/5 means: Custom fields, custom record types and a documented API.
New fields and whole new modules without development, and an API-first architecture in SuiteCRM 8. The captured pages do not document webhooks.
2 quotes - Self-hosted setup ×2 2
2/5 means: Manual install only: you set up the web server, PHP and the database yourself, then run the installer.
A manual install on a LAMP stack (Linux, Apache, MySQL, PHP): you set up the web server, may need to create the database, then run the installer. No official Docker image is listed.
3 quotes
Evidence (16 quotes)
- 1
“This module allows you to track Opportunities through the sales pipeline until the deal is Closed Lost or Closed Won.”
- 2
“automatically set based on the Sales Stage, but can be overridden. Represents the likelihood of the deal closing and is used in weighted pipeline calculations.”
- 3
“SuiteCRM allows you to configure personal outbound and inbound email accounts, enabling you to send and receive emails directly within the Emails module.”
- 4
“Emails from a personal inbound account are not automatically stored in SuiteCRM. They must be manually imported if you wish to log them against a record.”
- 5
“Options include No Auth, Basic Auth (username and password), and OAuth.”
- 6
“Create engaging campaigns to send marketing content and automate marketing tasks.”
suitecrm.com/features · checked - 7
“Add new fields, customise layouts and even create whole new modules is just a taste of what you can achieve!”
suitecrm.com/features · checked - 8
“SuiteCRM 8 is a modern rebuild of SuiteCRM, featuring an Angular frontend and Symfony backend, bringing a refreshed interface, improved extensibility, and an API-first architecture to the platform.”
github.com/salesagility/SuiteCRM-Core · checked - 9
“for best performance and compatibility we recommend hosting on a linux based server with a properly configured LAMP Stack.”
github.com/salesagility/SuiteCRM-Core · checked - 10
“The first step to take is to setup the webserver.”
- 11
“Depending on your setup, you maybe required to create the database before you go through the install process.”
- 12
“SuiteCRM is published under the AGPLv3 license.”
github.com/salesagility/SuiteCRM-Core · checked - 13
“Automate key actions based on previously set conditions within the CRM and free your teams of time-consuming admin tasks.”
suitecrm.com/features · checked - 14
“We have a demo of SuiteCRM 8 available online, allowing you to easily try the CRM and some of its features.”
github.com/salesagility/SuiteCRM-Core · checked - 15
“with customisable layouts, fields, and over 60 supported languages.”
suitecrm.com/features · checked - 16
“The demo rebuilds every hour, so any changes made will be removed automatically on a regular basis. Please note the demo is public so don't upload any personal information.”
github.com/salesagility/SuiteCRM-Core · checked