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Twenty

Open-source CRM you shape with your own objects, fields, views and workflows

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In our rankings

Scores on the open-source crm for small businesses criteria

Evaluated Nov 5, 2026
  • Sales pipeline ×3 4

    4/5 means: Stages you can edit, a Kanban pipeline view, and either a win probability or a deal total per stage.

    Opportunities on a Kanban board with one column per stage, stages you can add, remove or rename, and deal totals per stage. The captured pages do not mention a win probability or more than one pipeline.

    3 quotes
  • Email integration ×3 5

    5/5 means: Automatic linking, built-in Gmail and Microsoft 365 sign-in plus IMAP/SMTP for other providers, and bulk email campaigns.

    Built-in Google and Microsoft sign-in, IMAP/SMTP for other providers, automatic linking of emails to records, and email campaigns.

    5 quotes
  • Customization and API ×2 5

    5/5 means: Custom fields, custom record types, a documented API and webhooks.

    Custom objects and custom fields on any object, REST and GraphQL APIs generated from the workspace schema, and webhooks.

    4 quotes
  • Self-hosted setup ×2 4

    4/5 means: An official install script or Docker Compose file that sets up the app and its database together.

    A one-line install script and an official Docker Compose file that runs the app, a worker, PostgreSQL and Redis together; at least 2 GB of RAM is required.

    3 quotes

Evidence (20 quotes)

  1. 1
    “A sales pipeline in Twenty is a Kanban view of your Opportunities object, where each column represents a stage in your sales process.”
    docs.twenty.com/user-guide/views-pipelines/how-tos/set-up-a-sales-pipeline · checked
  2. 2
    “Add, remove, or rename stages to match your process”
    docs.twenty.com/user-guide/views-pipelines/how-tos/set-up-a-sales-pipeline · checked
  3. 3
    “Example: Show total deal value per stage by aggregating the Amount field with Sum.”
    docs.twenty.com/user-guide/views-pipelines/how-tos/set-up-a-sales-pipeline · checked
  4. 4
    “Authorize Twenty to access your Gmail and Google Calendar”
    docs.twenty.com/user-guide/calendar-emails/overview · checked
  5. 5
    “Authorize Twenty to access your Outlook and Microsoft Calendar”
    docs.twenty.com/user-guide/calendar-emails/overview · checked
  6. 6
    “Configure IMAP settings to sync incoming email and SMTP settings to send email”
    docs.twenty.com/user-guide/calendar-emails/overview · checked
  7. 7
    “Twenty automatically links emails from your connected mailboxes to the relevant CRM records, keeping all communication history in one place.”
    docs.twenty.com/user-guide/calendar-emails/capabilities/mailbox · checked
  8. 8
    “Send email campaigns built on your CRM data.”
    docs.twenty.com/user-guide/introduction · checked
  9. 9
    “Email and calendar sync only works with People, Companies, and Opportunities.”
    docs.twenty.com/user-guide/data-model/overview · checked
  10. 10
    “You can also create custom objects for anything specific to your business (e.g., Projects, Subscriptions, Events).”
    docs.twenty.com/user-guide/data-model/overview · checked
  11. 11
    “You can add custom fields to any object.”
    docs.twenty.com/user-guide/data-model/overview · checked
  12. 12
    “REST and GraphQL APIs generated from your workspace schema.”
    docs.twenty.com/developers/extend/capabilities/apis · checked
  13. 13
    “Connect Twenty via API calls and webhooks to your database and other tools.”
    docs.twenty.com/user-guide/workflows/overview · checked
  14. 14
    “Install the latest stable version of Twenty with a single command:”
    docs.twenty.com/developers/self-host/capabilities/docker-compose · checked
  15. 15
    “RAM: Ensure your environment has at least 2GB of RAM. Insufficient memory can cause processes to crash.”
    docs.twenty.com/developers/self-host/capabilities/docker-compose · checked
  16. 16
  17. 17
    “This project is mostly licensed under the GNU Affero General Public License v3.0 (AGPLv3) as described below, with two qualifications:”
    github.com/twentyhq/twenty/blob/main/LICENSE · checked
  18. 18
    “Certain files are licensed under a commercial license.”
    github.com/twentyhq/twenty/blob/main/LICENSE · checked
  19. 19
    “Import and export your data via CSV or API.”
    docs.twenty.com/user-guide/introduction · checked
  20. 20
    “Sign up at twenty.com and spin up a workspace in under a minute, with no infrastructure to manage and always up to date.”
    github.com/twentyhq/twenty · checked

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